Shipping policy

Delivery Information

Shipping Policy

  • Free shipping worldwide for orders over $20.

  • Orders below $20 will incur a shipping fee based on the destination and shipping method.

Shipping Schedule

  • Orders are processed and shipped Monday to Friday (SGT Time), excluding major holidays.

  • Standard processing time: 24-48 hours after payment confirmation.

Important Shipping Guidelines

  1. Correct Shipping Address

    • Please provide a complete and accurate shipping address in English at checkout.

    • We only ship to the address provided at the time of order placement. Address changes after shipment are not possible.

  2. Address Updates

    • If you change your habitual receiving address, please update it in your account and email us before placing an order.

  3. Shipping Delays & Responsibility

    • Orders are typically shipped within 24-48 hours, but delays may occur due to customs processing, weather conditions, or unforeseen issues.

    • FishOnGears.com is not responsible for delays caused by customs clearance, incorrect addresses, or recipient unavailability.

  4. Lost or Undeliverable Packages

    • If a package is returned due to an incorrect address or unclaimed status, customers may need to pay for reshipment.

    • If a package is confirmed as lost in transit, we will investigate and may offer a replacement or store credit.

Terms & Conditions

1. Agreement to Terms

Welcome to FishOnGears.com. By accessing, browsing, or making a purchase on this website (the “Website”), you agree to be bound by the following Terms and Conditions, as well as any other guidelines, policies, or disclaimers that may appear on this Website.

By using this Website, you acknowledge that:

  • You have read and understood these Terms and Conditions.

  • Any disputes arising from your use of this Website will be governed by the laws of China, without regard to conflict of law principles.

  • We reserve the right to modify these Terms and Conditions at any time. Your continued use of the Website after modifications indicates your acceptance of the updated terms.

2. Usage Restrictions

You may use this Website only for personal, non-commercial purposes. You may download or copy content under the following conditions:
✅ You retain all copyright, trademark, or proprietary notices.
✅ You do not modify, alter, or distribute the content in any way.
❌ You do not share the content with third parties for commercial use.

The following activities are strictly prohibited:

  • Misrepresenting your identity or attempting to impersonate someone else.

  • Tampering with the Website, including introducing viruses or attempting unauthorized access.

  • Engaging in fraudulent transactions or activities that violate applicable laws.

3. User Comments & Feedback

We appreciate your feedback and encourage you to share your thoughts. However, by submitting any comments, suggestions, messages, or ideas ("Comments"), you agree that:

  • All submissions become the exclusive property of FishOnGears.com.

  • We own full rights to use, reproduce, publish, and distribute your Comments without any compensation to you.

  • You represent that your Comments are accurate, appropriate, and lawful, and that they do not violate third-party rights.

4. Limitation of Liability

  • We make every effort to provide accurate and up-to-date product information. However, we do not guarantee that product descriptions, pricing, or availability are always accurate.

  • FishOnGears.com shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.

5. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us at:
📧 fishongears.com

[Last edit: 27 Mar 2025]